Hugo the hippo

• A flat rate of $10 shipping is charged on all orders within Australia.
• Orders will be dispatched within 24 hours of placement or next business day.
• Any orders over $150 are shipped free of charge
• Orders are shipped via Australia Post
• In most cases orders will be received within 3-7 business days of shipping.

If for any reason an item is not what you expected, the wrong colour or size, or you have simply changed your mind, it can be returned for an exchange or credit note (valid for 3 months). Please note that an item will only be accepted for exchange or credit note under the following conditions:

• The item is unused, unworn and in brand new condition with packaging intact and the original labels attached.
• A copy of a valid receipt is included with the return.
• The item is returned within 14 days of the original receipt
• Please note that all conditions must be strictly adhered to in regards to returns and exchanges otherwise they will not be accepted under any conditions